NDIS Support Coordination

Hunter Community Hub have an amazing team of Support Coordinators who can help you make the most of your NDIS plan.

Our Support Coordinators will support you to understand and implement the funded supports in your plan and link you to community, specialist disability, mainstream and other government services. We will focus on supporting you to build skills and direct your life as well as connect you to providers.

Why choose Hunter Community Hub for Support Coordination?

  • We are mobile. We are happy to make home visits.
  • We do not charge the higher TTP rate.
  • Our staff each have many years working in disabilities.
  • We are a registered provider so we are able to work with Agency, Plan and Self managed participants.
  • We have a wealth of local knowledge about disability and mainstream services in the Hunter Region.

Call us on 1800 848 960 for a Free Consultation and find out how Hunter Community Hub can help you, or fill in our Referral Form and we will get back to you.

Hunter Community Hub's Support Coordination Team

How can a Support Coordinator help me?

A support coordinator is your own personal NDIS expert. Our staff have extensive experience in disabilities and have a great amount of local knowledge of services in the Hunter Region including Newcastle, Lake Macquarie, Central Coast, Port Stephens, Maitland & Cessnock.

Your Support Coordinator (COS) will assist you to negotiate with providers about what they will offer you and how much it will cost out of your plan. Support coordinators will ensure service agreements and service bookings are completed. They will help build your ability to exercise choice and control, to coordinate supports and access your local community.

They can also assist you in planning ahead to prepare for your plan review.

Support coordinators will assist you to 'optimise' your plan ensuring that you are getting the most out of your funded supports.

What is support coordination?

There are three levels of support coordination that can be included in your plan:

  1. Support connection – This support is to build your ability to connect with informal, community and funded supports enabling you to get the most out of your plan and achieve your goals.
  2. Support coordination – coordination of supports: This support will assist you to build the skills you need to understand, implement and use your plan. A support coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community.
  3. Specialist support coordination – This is a higher level of support coordination. It is for people whose situations are more complex and who need specialist support. A specialist Support Coordinator will assist you to manage challenges in your support environment and ensuring consistent delivery of service.

Depending on your individual goals, plan objectives and aspirations you may receive funding for these supports in your plan. Hunter Community Hub is able to provide support coordination at all levels.

Specialised Support Coordination

Generally delivered in a time limited, outcomes focused manner and by an appropriately qualified and experienced practitioner to meet the individual needs of the participant’s circumstances. Necessitated by specific high complex needs or high level risks in a participant’s situation, to reduce complexity in the participant’s support environment in the context of broader systems of support, whilst also assisting the participant to connect with NDIS supports, negotiate solutions with multiple stakeholders and build capacity and resilience.

Support Coordination

Further qualifications/experience required to strengthen a participant’s ability to design and the build their supports with an emphasis on linking the broader systems of support across a complex service delivery environment. Coordination of Supports is to focus on supporting participants to direct their lives, not just their services. This may include resolving points of crisis, and developing resilience in the participant's network.

Support Connections

Assistance for participants to implement their plan by strengthening the ability to connect with the broader systems of supports and understand the purpose of the funded supports and participate in the community. Support Connection will assist a participant to understand the aspects of the plan, assisting in ongoing management of supports, and answer questions as they arise.