Hunter Community Hub have an amazing team of Support Coordinators who can help you make the most of your NDIS plan.
Our Support Coordinators will support you to understand and implement the funded supports in your plan and link you to community, specialist disability, mainstream and other government services. We will focus on supporting you to build skills and direct your life as well as connect you to providers.
A support coordinator is your own personal NDIS expert. Our staff have extensive experience in disabilities and have a great amount of local knowledge of services in the Hunter Region including Newcastle, Lake Macquarie, Central Coast, Port Stephens, Maitland & Cessnock.
Your Support Coordinator (COS) will assist you to negotiate with providers about what they will offer you and how much it will cost out of your plan. Support coordinators will ensure service agreements and service bookings are completed. They will help build your ability to exercise choice and control, to coordinate supports and access your local community.
They can also assist you in planning ahead to prepare for your plan review.
Support coordinators will assist you to 'optimise' your plan ensuring that you are getting the most out of your funded supports.
There are three levels of support coordination that can be included in your plan:
Depending on your individual goals, plan objectives and aspirations you may receive funding for these supports in your plan. Hunter Community Hub is able to provide support coordination at all levels.
Generally delivered in a time limited, outcomes focused manner and by an appropriately qualified and experienced practitioner to meet the individual needs of the participant’s circumstances. Necessitated by specific high complex needs or high level risks in a participant’s situation, to reduce complexity in the participant’s support environment in the context of broader systems of support, whilst also assisting the participant to connect with NDIS supports, negotiate solutions with multiple stakeholders and build capacity and resilience.
Further qualifications/experience required to strengthen a participant’s ability to design and the build their supports with an emphasis on linking the broader systems of support across a complex service delivery environment. Coordination of Supports is to focus on supporting participants to direct their lives, not just their services. This may include resolving points of crisis, and developing resilience in the participant's network.
Assistance for participants to implement their plan by strengthening the ability to connect with the broader systems of supports and understand the purpose of the funded supports and participate in the community. Support Connection will assist a participant to understand the aspects of the plan, assisting in ongoing management of supports, and answer questions as they arise.