Want a quick chat without having to talk?
Our Hepatitis Infoline Live Support service offers just that.
You can access information, support and referral.
You can use the Live Support service, generally, between 9am to 5pm weekdays (except Thursdays when it is usually available from 1pm to 5pm).
Before using Live Support, have a look over the information below.
What is the Live Support service?
Live Support is designed to provide people with information, support and referrals to do with viral hepatitis.
We do not provide counselling, casework or clinical services such as testing or interpretation of test results.
Live Support is available to people from NSW. If you are from outside NSW we will try and find similar organisations close to you, but we are unable to provide you with the same level of support and information as NSW residents.
What if Live Support service is offline?
There are times when our workers are not available to chat. How can you tell? The Live Support icon (via the Support tab on the left) should indicate whether a worker is available (Online) to chat with you or not (Offline).
If there is no worker available, you can try calling the Hepatitis Infoline on 1800 803 990.
If you need urgent support outside normal office hours, please phone Lifeline on 13 11 14.