for those with a TTY device call 1800 633 649 The helpline is available to anyone in NSW who wants to talk to a trained counsellor about their own, or someone else’s, gambling problem. All calls are treated with confidentiality. G-line (NSW) counsellors can also refer callers to face-to-face counselling services and provide printed material (including a self-help booklet). If you would like to speak to us about a gambling problem you can reach out in the following ways: Phone Our understanding counsellors are on hand 24/7 to listen, provide support or refer you to a face to face service. Call 1800 858 858. Online If you prefer typing to talking, you can communicate with a counsellor via live text or email exchange 24/7. Visit the Gambling Help Online website at gamblinghelponline.org.au.