The Office of the Legal Services Commissioner (OLSC) is an independent statutory body that deals with complaints about lawyers under the Legal Profession Uniform Law Application Act 2014.
The OLSC consists of the Legal Services Commissioner and staff who advise and assist the Commissioner in the exercise of his functions and powers. The Legal Services Commissioner receives all complaints about solicitors and barristers in New South Wales. In addition to receiving complaints, the Legal Services Commissioner:
Oversees the investigation of complaints;
Plays a major role in resolving consumer matters; and
May take disciplinary action against a solicitor or barrister, or commence disciplinary proceedings in the NSW Civil and Administrative Tribunal (NCAT) - Occupational Division.
The OLSC cannot:
Provide legal advice or representation;
Investigate or change court findings;
Investigate a complaint in relation to a matter that is currently before a court; or
Deal with complaints about judges or magistrates.
Contact Office of the Legal Services Commissioner NSW
Phone: 02 9377 1800